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Motivating your call center agents can be frustrating at times.
Let’s face it …many of them don’t want to be sitting in that seat at all! It’s just a paycheck until they find something better.
I want to make it clear that this is not the case with all members of the call center community; however, as you know, absenteeism, poor performance and call center attrition, are just symptoms of poor employee engagement.
Your Solutions... Call Center Games! Here's what you can expect to achieve:
With Call Center Games, your results will be outstanding and better yet they will be easily achievable..
To All Your Success,
Here's What You Can Expect...
Here's a recent comment by a customer...
My name is Yvette Rosendo and I have been a call center manager over 25 years. I purchased the call center games during my tenure at Prudential Insurance for my Call Center teams. I found the games to be interactive and quite motivating for my staff and I. The games provided friendly competition among the entire call center department. My favorite game was the Rummage Sale game and Two by Two. We change the games to meet our needs based on reaching improved AHT goals or decreasing ACW. The staff were engaged and tried to work harder to hit their respective goals when we held contests. I would recommend this product to all Contact Center managers and employees.